Salzburg Limousine
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FREQUENTLY ASKED QUESTIONS

Answers to
Your Questions.

Everything about hourly and full-day bookings, tours, roadshows, events, vehicles and international service — clearly summarised.

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24/7
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Since 2003 Experience
★★★★★ 5.0 ★ on Google
24/7 Available
100% Fixed Prices
“

“By far the best service in Austria. I have been riding with them for years.”

— Hernandess, Google review (translated)
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“We had the pleasure of travelling from Salzburg to Munich and were absolutely delighted. The journey was extremely comfortable, pleasant and of the highest standard. …”
— Eva H. (translated)
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01

General & Booking

A chauffeur service offers a personalised experience with premium vehicles, bilingual chauffeurs in suits and a focus on discretion, whereas taxis are primarily intended for basic transport without advance booking.
We are available around the clock: book via the online form, by email, by phone or on WhatsApp. Simply tell us the date, pick-up address, destination and number of passengers. You will receive your binding fixed-price offer and then your booking confirmation by email. We have been chauffeuring guests in Salzburg since 2003.
Yes, our chauffeur service for business travellers is tailored specifically to the needs of business clients who value punctuality and a professional image.
We recommend booking your Salzburg Limousine chauffeur at least 24 hours before the desired pick-up time. Short-notice bookings are possible subject to availability. For day trips, multi-day journeys, the Salzburg Festival or weddings, an earlier enquiry is advisable. You receive your binding fixed-price offer and your booking confirmation by email.
A chauffeur for a full day or several hours can be booked with us at a fixed price agreed in advance. Your chauffeur remains at your disposal throughout the booking, for example for appointments in Salzburg, excursions into the Salzkammergut or journeys to Munich. Tolls, parking and taxes are included in the price; you receive the offer by email.
Yes, we are available around the clock, 365 days a year.
Yes, you will typically receive your chauffeur’s details and mobile number by email or SMS 24 hours before departure.
Yes, your chauffeur always awaits you with a personalised name sign at the agreed meeting point.
Changes are possible subject to availability. Please contact us as early as possible via our hotline.
For companies, we offer corporate accounts with one monthly collective invoice covering all journeys. Every journey is charged at the fixed price agreed in advance, including tolls, parking and taxes. We reply to enquiries from corporate clients within 30 minutes. Payment is by bank transfer or credit card, and we can provide 1 to 99 vehicles simultaneously when required.
02

Tours & Sightseeing

Salzburg Limousine takes you on private day trips with your own chauffeur to Hallstatt and through the Salzkammergut. Your chauffeur knows the best photo stops and routes; you decide on the pace, breaks and length of stay. The whole trip is booked at a fixed price – in a sedan or, for up to seven guests, a Mercedes V-Class.
Our chauffeurs have excellent local knowledge and are happy to share historical facts and insider knowledge with you.
Private tours with Salzburg Limousine adapt to you: route, pace and stops can be changed spontaneously with your chauffeur along the way. Tours are booked at a fixed price per vehicle – €400 for 4 hours, €500 for 5 hours and €800 for 8 hours, each including 10 % VAT. Popular destinations include Salzburg, the Salzkammergut and Hallstatt.
We drive you to the Salzburg Festival right up to the Großes Festspielhaus or the Felsenreitschule and collects you after the performance. On request, your chauffeur waits nearby on standby, so you can leave straight after the final applause – on to dinner or back to your hotel, without waiting for a taxi.
03

Business, Roadshows & Multi-Day Travel

Salzburg Limousine supports roadshows, business trips and multi-day programmes with a chauffeur who stays flexibly at your disposal for the entire duration – for example between meetings in Salzburg, Linz or Munich. If required, we provide several vehicles at the same time, around the clock. You receive one fixed price for the whole programme and a clear invoice.
Of course. Our chauffeurs work with strict discretion and treat everything discussed in the vehicle confidentially, so you can make calls and hold confidential conversations undisturbed.
We offer corporate clients a corporate account with a detailed monthly invoice covering all journeys. Companies outside Austria with a valid VAT ID receive invoices under the reverse-charge mechanism. Every journey is charged at the fixed price agreed in advance, and hotels, travel agencies and event agencies can also book conveniently through our B2B partner portal.
We plan every route the evening before, use real-time traffic data and always arrive 15 minutes ahead of the agreed time at the collection point.
Our chauffeurs are trained in attentive, personal service, act with restraint and courtesy, and know the protocols for dealing with senior executives.
All vehicles are equipped with USB-C ports and charging cables for common smartphones, and some also have 230V power sockets.
Yes, hourly bookings always include a chauffeur waiting immediately outside the building for your return.
04

Events, Festival & Specials

For the Salzburg Festival, your chauffeur takes you directly to the Großes Festspielhaus or the Felsenreitschule and collects you there after the performance. The fixed price, including parking and taxes, is agreed in advance. Groups of up to seven travel in the Mercedes V-Class or EQV, while up to four guests travel in the S-Class, E-Class or BMW 7 Series.
We look after weddings, corporate events, galas and private celebrations in Salzburg and the surrounding region. We coordinate transport for the bridal couple as well as guest transfers with up to 99 vehicles at the same time. On request, we decorate the wedding car. You receive one fixed price for the entire assignment and a dedicated contact person.
Pets are welcome to travel with Salzburg Limousine after prior notice. Please tell us the type and size of the animal when booking so that we can prepare a suitable vehicle, such as a spacious Mercedes V-Class. As every vehicle is thoroughly cleaned and disinfected after each ride, subsequent guests also travel in a clean interior.
Of course. Our chauffeurs escort you in the rain with large partner umbrellas to the entrance.
None of the Salzburg Limousine vehicles is wheelchair-adapted, so there is no ramp or lift on board. Please mention any special requirements when making your enquiry. We are happy to advise which vehicle suits you best, for example the more spacious Mercedes V-Class, and your chauffeur arrives 15 minutes before the agreed time.
With us, you book security, a binding reservation, local expertise and a dedicated point of contact — far beyond what any app can offer.
05

Intercity Transfers & Long-Distance Routes

Salzburg Limousine operates from Salzburg throughout Austria and, on request, to destinations across Europe. Frequently booked private transfers include Munich, Vienna, Prague, Venice, Zurich and Budapest. Every journey is a door-to-door transfer at a fixed price, with your own chauffeur and no changes along the way; sightseeing stops en route can easily be included.
Yes, the journey to Prague takes approximately 4.5 hours and can be combined with sightseeing stops on request.
Yes, we collect you at your exact address and bring you directly to your destination without any changes.
Gladly. Sightseeing stops (e.g. Melk Abbey or Hallstatt) can be flexibly integrated into your transfer.
Tolls and motorway vignettes are always included in the fixed price for Salzburg Limousine intercity journeys, as are parking fees and taxes. We agree the binding price before the journey and send it to you by email. This applies to routes throughout Austria, to Munich and Bavaria, and to journeys within Europe on request.
You enjoy maximum privacy, no luggage hauling, flexible departure times and direct transport without any station transfers.
Yes, transalpine transfers to Italy are part of our regular offering for international travellers.
Up to seven people can travel together in a Mercedes V-Class or the fully electric EQV. The Mercedes S-Class, E-Class and BMW 7 Series seat up to four passengers. For larger groups we provide 1 to 99 vehicles simultaneously, so delegations and wedding parties can also travel together at a fixed price.
We are happy to discuss any special wishes for your journey with you when you book.
06

Ski & Seasonal Transfers

Salzburg Limousine drives you to Kitzbühel and other ski resorts in the region for your ski holiday. From Salzburg Airport the distance is around 75 km; the journey takes approx. 1 hour 20 minutes without traffic, longer in winter. Ski equipment travels at no extra charge, the vehicles are fully winter-equipped, and the fixed price is agreed in advance.
Our vans are specially equipped for the transport of bulky sports equipment at no extra charge.
Yes, our chauffeurs are trained for winter conditions in the mountains and the vehicles are equipped with the necessary winter equipment.
Yes, we offer private transfers to Zell am See and Kaprun for individuals, families and groups.
We provide child seats and booster seats free of charge on request. All seats are certified and securely fastened with ISOFIX. Please let us know the age and number of children when booking, so that the right seat is already fitted when your chauffeur collects you – at your hotel, at the airport or at any other address.
07

Fleet & Quality

Salzburg Limousine operates the Mercedes-Benz S-Class, E-Class and V-Class, the all-electric EQV and the BMW 7 Series. Sedans seat up to four passengers, the V-Class and EQV up to seven. Our vehicles are usually no more than three to four years old, and we can provide anything from 1 to 99 vehicles at the same time.
Our vehicles are generally no more than three to four years old. The Mercedes-Benz S-Class, E-Class, V-Class, EQV and BMW 7 Series in the Salzburg Limousine fleet are serviced in authorised workshops, cleaned and disinfected after every ride and commercially insured. You therefore always travel in a well-kept, current vehicle.
Yes, our chauffeurs always wear a dark suit with shirt and tie.
We have stood for discreet chauffeur service since 2003. Our chauffeurs treat conversations, destinations and appointments confidentially, act with restraint and never talk about their guests. This means you can make calls or work undisturbed during the journey. On request, we coordinate the pick-up point and schedule in advance with your office or security team.
Yes, all our vehicles are strictly non-smoking vehicles.
08

International Focus

Salzburg Limousine works exclusively with chauffeurs who speak German and fluent English. All of them hold the Austrian passenger transport licence (Personenbeförderungsschein) and are subject to regular official checks. They arrive 15 minutes before the agreed pick-up time, work discreetly and are experienced in looking after international guests from all over the world.
Your chauffeur monitors your flight and waits at the arrival hall with a personalised sign. We also send an SMS with the chauffeur’s contact details before you land.
International credit cards such as American Express, Visa and Mastercard are accepted for all journeys; payment is processed via secure, PCI-compliant payment providers. Alternatively, you can pay by bank transfer or in cash. Corporate clients receive a monthly collective invoice on request. As the fixed price is agreed before the journey, you know the amount when booking.
This is one of our most frequent routes for overseas travellers. We provide door-to-door service from Munich Airport directly to your destination in Salzburg.
We track your flight in real time and adjust the pick-up time to your actual landing. Delays cost you nothing extra.
Children always travel with Salzburg Limousine in an age-appropriate child seat, for safety and legal reasons. We provide certified child seats and booster seats with ISOFIX fixing free of charge on request. Please state the age and number of children when booking so that the right seat is already fitted when your chauffeur collects you.
Multi-day tours from Salzburg are planned by Salzburg Limousine with one chauffeur who accompanies you for the entire journey. We drive throughout Austria, to the Salzkammergut, Kitzbühel and Tyrol, and to Munich and Bavaria; further European destinations are possible on request. You receive a fixed-price offer for the whole tour by email in advance.
For companies outside of Austria with a valid VAT ID, we can issue invoices according to the reverse-charge mechanism.
Our fleet includes extra-long vans (Mercedes V-Class) specifically designed to accommodate large amounts of luggage.
We work exclusively with fixed prices. The price in your offer is 100 % binding and already includes everything: tolls, motorway vignettes, parking fees and taxes. There are no hidden fees and no surcharges added afterwards – not even if your flight is delayed. You know exactly what your journey will cost before you travel.
09

Payment & Security

Salzburg Limousine accepts credit cards including American Express, Visa and Mastercard, processed through secure, PCI-compliant payment providers. Bank transfer and cash payment are also possible, and corporate clients can pay by invoice on request. As we work exclusively with fixed prices, you know the amount before your journey – there are no surcharges afterwards.
We include all extras in the fixed price: tolls, motorway vignettes, parking fees and taxes are covered, as are the chauffeur, the vehicle, your luggage and, on request, child seats free of charge. There are no hidden costs and no charges after the journey. The amount in your offer is exactly the amount you pay.
Yes, all our vehicles and services are comprehensively commercially insured in accordance with Austrian law.
Yes, we are a licensed company and all vehicles hold the legally required TX concession for commercial passenger transport.
Every Salzburg Limousine chauffeur holds the Austrian passenger transport licence and is subject to regular official checks. Our chauffeurs speak German and fluent English and arrive 15 minutes before the agreed pick-up time. All journeys are made in commercially insured vehicles, and the Salzburg Limousine brand has stood for chauffeur service in Salzburg since 2003.
Our fleet is serviced more frequently than average at authorised dealerships (e.g. Mercedes-Benz) to guarantee maximum reliability.
Every vehicle is thoroughly cleaned and disinfected after each journey.
10

Airport, VIP Meet & Greet and Private Jets

Your chauffeur will await you directly after baggage claim in the arrivals hall with a collection sign.
Flight delays cost you nothing extra with Salzburg Limousine. We track your flight in real time, and your chauffeur automatically adjusts the pick-up time at Salzburg Airport to your actual landing. You do not need to notify us of the new arrival time. The fixed price agreed in advance, including parking, tolls and taxes, remains unchanged.
We track your flight and adjust the pick-up time to your actual landing. Delays cost you nothing extra, and your chauffeur awaits you in the arrivals hall.
Yes, the transfer between Munich Airport and Salzburg is one of our most frequently booked intercity routes.
Under normal conditions, the journey takes approximately 1 hour and 45 minutes for the roughly 143 km route.
Of course. Your chauffeur handles the loading of your luggage and accompanies you to the vehicle.
Yes, we offer long-distance transfers directly from Vienna to Salzburg or vice versa.
You can call your chauffeur directly on the number provided or contact our hotline, available around the clock.
Yes, we collect guests directly at the gate or on the apron, provided local security regulations permit this.
Your chauffeur adjusts to your actual arrival time. Delays cost you nothing extra.
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